Features

• Fully integrated system
• Electronic Notes management
• Task lists
• Call Management for automatic and
  immediate caller identification
• Handheld, PDA, updates processing
  for mobile officers for inspections,
  tenant collections, etc.
• Web enabled for remote access for
  Housing Officer update
• Web Browser
• Web input/applications
• Documentation Management
• Electronic Scanning
• Photograph storage and recall.
• Electronic Void’s board
• Customisable rules based processing
• Workflow processing
• User definable workflow creation
• Escalation and alert system via e-mail and tasks
• Customisable user interface for different job roles
• History and audit log
• Online Help
• Use of wizards for inexperienced users
• Drag and drop of details, e.g. drag an applicant onto a property to create a tenancy. No retyping of information.
• Ability to create different views of the properties and group then into different or temporary schemes for modelling/reporting purposes.

Technical Features

• Highly relational database
• Automated Backup
• Hot database mirroring
• Database independence
• True 3 tier system
• Thin client with no installation – only 1 executable
• No expensive or client hardware
• True scalability performance, 1000 or 14000 units.